Refund Policies

When you return an item, your refund and how your refund is issued may differ based on the condition of the item, how long you’ve had the item, and how the item was purchased.

How Skippers Calculates Refund Amounts

If you return an item, and the reason for return is not a result of an Skippers.com error, the  cost of return shipping will be deducted from your refund. If you choose the U.S. Postal Service option, the amount that will be deducted from your refund is displayed. If you choose the self return option, you’ll pay the cost charged by the carrier selected.

Partial refunds/restocking fees:

If You Return

You’ll Receive

Items in original condition past the return window* 80% of the item’s price
Items that are damaged, missing parts, not in the original condition, or have obvious signs of use for reasons not due to an Skippers.com error Up to 50% of the item’s price

*For most items the return window is 30 days after delivery.

Note: Tax on restocking fees may apply to return items that were shipped and sold by Skippers.com for customers in CA and PA. Some products have additional conditions that may apply.

How Refunds Are Issued

Payment Method

Refund Method

Refund Time (After Return Is Received)

Credit Card Refund 3-5 days
Bank Account Bank Account Up to 10 business days

 

Skippers may determine that a refund can be issued without requiring a return. If you aren’t required to mail your item back for a refund, you will be notified by a Customer Service Associate.

Note: After the carrier has received your item, it can take up to 2 weeks for us to receive and process your return.